REMY GLARDON is Professor at the Swiss Federal Institute of Technology at Lausanne. He is the founder and director of the Laboratory for Production Management and Processes. He owns a Master in Mechanical Engineering and a PhD in Materials Science from the Swiss Federal Institute of Technology at Lausanne. After his graduate study at EPFL, he spent several years as a postdoc at UC-Berkeley where he published several research papers on the mechanical behavior and wear of materials. He then moved to industry and occupied several management positions in production, logistics and operations management. Before joining EPFL in Sept. 1995 to found the Laboratory for Production Management & Processes, he was Operations Manager and member of the board of an international high tech. company. His main research interests are currently related to the design, configuration and strategic, tactical & operational management of value adding networks. His research activities concern more specifically, the integration of human aspects in the modeling & simulation of these complex systems. Rémy Glardon has initiated and completed several research and consulting projects with private companies in these areas, aiming at improving the cost/performance ratio in operations management. He is also co-founder of two start-up consulting enterprises in the field of supply chain and operations management.